Why PlusNet is my ISP
The reason is simple:
They provide me with:.
Well obviously I am somewhat biased, so don't take don't take my word that PlusNet are the ISP to choose. With around 250,000 Customers PlusNet is deemed to be a small ISP. But based on the number of awards they have won in recent years (See: PlusNet Awards. ), they are BIG in terms Customer Satisfaction as proved by the recent YouGov Survey where 92% of Customers were satisfied with their PlusNet Service.
Why I originally chose PlusNet
Although my usage of the Internet started in 1998, my interest was too say the least sporadic and it wasn't until 2000
and I was using email from home on a regular basis that I became a 'serious' internet user.
When my first ISP 'disappeared', I started 'ISP Hopping', having got a transferable email address, for the next few years
I moved around the 'Cheap and Cheerful' ISP Scene.
Finally at the start of 2003 I decided that this was a stupid approach and that as email and the Internet were now so important
I needed to take my ISP Selection Seriously and look for a provider with a Consistent Quality of Service record, a good Reputation
for Customer Service and Technical Support.
But just as importantly I wasn't going to rush into a decision.
From January through to March I studied Magazine Performance Tables and Articles and via the Internet looked at almost all the
UK Provider Package Options, including Price. Finally in April I was down to a short list of three, which included PlusNet.
I then produced a simple table of Quality of Service, Customer Satisfaction and Options for the variously priced Option
Packages. PlusNet with a very small margin came out on top.
The margin was so small, reviewed the three short listed ISP's again and as PlusNet was still a ahead by 'a nose'. I signed up on
the 15th May 2003 and I am still with them today.
PlusNet Related Links
PlusNet Awards.
Community and User Group:
PlusNet Community - News, Blogs and Forums.
PlusNet User Group.
PlusNet User Tools.
PlusNet - Wikipedia Entry.